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About this App
Understand if an internet performance problem is inside or outside your home.
Poor home Wi-Fi is the cause of over 50% of all complaints to ISP care teams. As well as being the most frequent, they are often the most complicated to resolve. With RealSpeed, you can measure your home Wi-Fi performance and troubleshoot problems without having to contact your ISP.
RealSpeed runs two sequential tests automatically. One from your router, this tests the service provided to the home. The second test from a phone or computer connected to the home network. Comparing the two results indicates the performance of the home network on that device and in that location.
IMPORTANT NOTICES – PLEASE READ:
By downloading and using this app (including additional updates), you agree to comply with the Cisco General Terms (https://www.cisco.com/c/dam/en_us/about/doing_business/legal/Cisco_General_Terms.pdf) and the ThousandEyes Offer Description (https://www.cisco.com/c/dam/en_us/about/doing_business/legal/OfferDescriptions/ThousandEyes-Cloud-Service-Product-Description.pdf). By using this app, you consent to Cisco’s collection of data in conformity with the Cisco Privacy Statement (https://www.thousandeyes.com/cisco-privacy/) and the ThousandEyes Privacy Data Sheet (https://trustportal.cisco.com/c/r/ctp/trust-portal.html?doctype=Privacy%20Data%20Sheet|Privacy%20Data%20Map&search_keyword=thousandeyes#/1610384661419206).
