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About this App
Instant On-demand remote support or schedule a session with HelpDesk by RemotePC
Receive on-demand remote assistance instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way.
The remote control feature in HelpDesk Host app requires Accessibility permissions to enable a technician to remotely view and control your device for enhanced experience.
Using the Android OS accessibility API, the app grants the technician remote control access of the device with your permission. It does not collect any personal and sensitive data.
You need to enable the app under the Accessibility settings on your Android device.
RemotePC applies the highest security standards to your connections,ensuring you are always in control of granting access to your device and
establishing or ending sessions.
We display the technician name and email address and encourage everyone to verify the technician's identity before granting access to any device to ensure your security.
Features
* Easy remote support on-demand from your trusted technician.
* Chat with technicians via text during the session for better understanding of the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption, so rest assured, the connection is highly secure.
